
BrokerBay's Full-Front Desk ecosystem allows everyone in your brokerage to collaborate under one roof. Add and manage brokerage staff and administrators to help agents with showing configurations, communications, add brokerage files / resource center, reporting / analytics & a whole lot more!

To start the upgrade process, make sure your office's Managing Broker or Participant logs into BrokerBay via the SmartMLS CONNECT dashboard.

The first thing you’ll see is a simple form to complete your profile. Review the information we’ve pre-populated from your SmartMLS account, add any missing details, and upload a headshot.
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Once you're in the platform, click on the the banner at the top of the screen that says "View Brokerage Plan". Note: Only the Managing Broker or Participant will be able to see this banner within the platform (not agents).

You will be presented with pricing that your brokerage will be charged per agent / per month. Pricing is dependent on the size of your brokerage. As your brokerage grows, the pricing per agent / per month automatically becomes more competitive. Here is an example of our pricing plans:
Brokerage Size
Cost per Agent
After you've added your credit card, you can now select the date in which you would like the Full-Front Desk system to officially go live for your brokerage.

You're done! Now its time to share the news with the agents in your office! Take note of training resources for both brokerage staff and agents to become familiar with the upgraded system.
