Last Modified: January 21st, 2020
IN USING OUR CLOUD BASED REAL ESTATE BROKERAGE PORTAL (“PORTAL”) YOU CONSENT TO THE COLLECTION AND USE OF PERSONAL AND BUSINESS INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, WHICH MAY BE UPDATED FROM TIME TO TIME.
Collection of Personal and Business Information
We may collect your personal and business information including, but not limited to, your:
• Full name;
• Business name(s);
• Brokerage name;
• Mailing address;
• Email address;
• Phone number;
• Comments, feedback, reviews and other information you upload to the Portal or provide to us;
• IP address and location data;
• Website statistics and analytics data (including Google Analytics) regarding your use of the Portal and our website;
• Other types of raw data relating to how you interact with the Portal and our website, for example, your browser information and session duration;
• Profile photos, business logos and trademarks (where you elect to upload them); and
• All other information you provide to us on our Portal or otherwise;
Credit Card and Payment Processing Companies
We may also collect credit card and payment information from you via a third-party payment provider. We may also collect credit card information from you and subsequently provide that information to our payment provider. Their additional terms of service and privacy policies may apply to the collection and use of your personal information. If you have questions regarding our payment processor, please contact us.
Please note that third-party service providers may have their own privacy policies on the collection and use of your information which either we or you provide them.
TO THE EXTENT YOU (OR YOUR USERS) PROVIDE US WITH, OR UPLOAD DATA TO THE PORTAL THAT INCLUDES THE PERSONAL INFORMATION OF ANOTHER PERSON, YOU REPRESENT AND WARRANT THAT YOU HAVE THEIR AUTHORIZATION TO PROVIDE US WITH THAT INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS OF USE.
The Use of Your Personal Information
The personal information you upload or we otherwise collect in accordance with this privacy policy may also be used to:
• Facilitate the ordinary operation of the Portal;
• Verify your contact information;
• Promote our Portal and product offerings or updates to you in various forms of communication;
• Support and improve the Portal and provide user support to you;
• Communicate with you about your account or services we offer;
• Bill and collect money owed to us;
• Pursue available legal remedies to us and to prosecute or defend a court, arbitration or similar proceeding;
• Send or display informational and promotional materials from us about the Portal and our business;
• To meet legal requirements;
• To provide information to our representatives and advisors, including professional advisors;
• To enforce compliance with any terms and conditions and applicable law; and
• Enhance our Portal offerings to you and offer you related products and services, whether by advertisements, emails or otherwise.
IN ADDITION, WE RESERVE THE RIGHT TO PROVIDE YOUR CONTENT AND INFORMATION (INCLUDING BUT NOT LIMITED TO YOUR PERSONAL AND BUSINESS INFORMATION) UPLOADED OR COLLECTED BY OUR WEBSITE, PORTAL OR OTHERWISE TO THIRD PARTIES IF REQUIRED BY LAW (SUCH AS IN RESPONSE TO A SUBPOENA, COURT ORDER OR OTHER LEGAL PROCESS IN ANY JURISDICTION), AND TO COOPERATE WITH LAW ENFORCEMENT AUTHORITIES IN THE INVESTIGATION OF ANY CRIMINAL OR CIVIL MATTER.
IF WE ARE REQUIRED BY LAW TO MAKE ANY DISCLOSURE OF YOUR CONTENT OR PERSONAL OR BUSINESS INFORMATION, WE MAY (BUT ARE NOT OBLIGATED TO) PROVIDE YOU WITH WRITTEN NOTICE (TO THE EXTENT PERMITTED BY LAW) PRIOR TO SUCH DISCLOSURE SO THAT YOU MAY TAKE APPROPRIATE ACTION.
The Disclosure of Your Personal Information and Access to It
We may share your personal and business information with our service providers, suppliers, partners and employees to use that information in connection with one or more of the purposes for which that personal information was collected.We also operate the Portal in conjunction with our independent contractors. Our independent contractors may have access to your personal information in providing services to us, or providing you with access to the Portal. We may use a variety of service providers, contractors, servers (and other hardware) or employees in locations both inside and outside of Canada, which may make your personal information the subject of foreign laws and foreign legal proceedings.We may also disclose your personal information to our successors (if our business or the Portal is acquired by another legal entity) or any assignee of our assets relating to the Portal or other software.
WHILE WE TAKE MEASURES TO PROTECT PERSONAL INFORMATION, YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE, HOWSOEVER CAUSED, FOR THE LOSS OR THEFT OF YOUR PERSONAL INFORMATION OR ANY DAMAGES CAUSED AS A RESULT THEREOF, SO LONG AS WE WERE NOT GROSSLY NEGLIGENT IN THE PROTECTION OF SAID INFORMATION.
Retention of Your Personal Information
We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected.
Inquiries
If you believe that we have not adhered to this Privacy Policy or would like to request an amendment to your personal information being held by us, please contact our privacy officer by e-mail sent to [email protected].
Use of Cookies
Our Website and Portal may place a "cookie" in the browser files of your computer. Disabling cookies on your web browser may interrupt the proper use of the Website and Service.
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